Privacy Policy
Last updated: April 2, 2026
1. Introduction
Closer Look Investigations ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website at closerlookinvestigations.com.
2. Information We Collect
We may collect the following types of information:
- Contact Information: When you contact us by phone or email for an intake consultation, we may collect your name, phone number, and email address.
- Website Usage Data: We collect standard web server logs including IP addresses, browser type, referring pages, and pages visited. This data is collected automatically.
- Cookies: We use essential cookies to ensure the website functions properly. We do not use advertising or tracking cookies without your consent.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide consultation services
- Improve our website and user experience
- Maintain the security of our website
- Comply with legal obligations
4. Cookies
Our website uses the following types of cookies:
- Essential Cookies: Required for basic website functionality such as remembering your cookie preferences.
- Analytics Cookies: Used only with your consent to understand how visitors interact with our website. No personally identifiable information is collected through analytics.
You can manage your cookie preferences through your browser settings or by using the cookie management options on our website.
5. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- When required by law, court order, or legal process
- To protect our rights, property, or safety
- With service providers who assist in website hosting (AWS), subject to confidentiality agreements
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website is served over HTTPS encryption. However, no method of transmission over the internet is 100% secure.
7. Your Rights (CCPA/State Privacy Laws)
If you are a resident of a state with applicable privacy laws (such as California or Washington), you may have the right to:
- Request access to the personal information we hold about you
- Request deletion of your personal information
- Opt out of the sale of personal information (we do not sell personal information)
To exercise these rights, contact us at JT@closerlookinvestigations.com.
8. Data Retention
We retain website usage data for up to 12 months. Contact information provided during intake consultations is retained in accordance with our professional obligations and applicable law.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
10. Children's Privacy
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.
12. Contact Us
If you have questions about this Privacy Policy, contact us at:
Closer Look Investigations
Email: JT@closerlookinvestigations.com
Phone: (360) 980-6260